Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

Graviton Florist collects information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information:

• Name, email address, phone number
• Billing and delivery addresses
• Payment information (processed securely)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders and services
• Improve our products and services
• Send promotional communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations
• Payment processors for transaction processing
• Delivery partners for order fulfillment

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request deletion of your data
• Contact us with privacy concerns

6. Contact Us

For privacy-related questions, contact us at:
Email: privacy@gravitononline.site
Phone: (555) 123-FLOW

Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using gravitononline.site and our services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services

Graviton Florist provides floral arrangement services, including but not limited to:

• Fresh flower bouquets and arrangements
• Wedding and event florals
• Delivery services
• Custom floral designs

3. Orders and Payment

Order Acceptance:

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

Pricing:

All prices are in USD and subject to change without notice. Delivery fees apply separately.

Payment:

Payment is required at the time of order. We accept major credit cards and digital payment methods.

4. Delivery

• Delivery times are estimates and not guarantees
• Someone must be available to receive perishable items
• We are not responsible for delays due to weather or unforeseen circumstances
• Delivery fees are non-refundable

5. Cancellation and Refunds

• Orders can be cancelled up to 2 hours before scheduled delivery
• Refunds for cancelled orders will be processed within 5-7 business days
• Custom arrangements may have different cancellation policies

6. Quality Guarantee

We guarantee the freshness and quality of our flowers. If you're not satisfied, contact us within 24 hours of delivery for resolution.

7. Liability

Our liability is limited to the purchase price of the products. We are not responsible for consequential or incidental damages.

8. Contact Information

For questions about these terms:
Email: legal@gravitononline.site
Phone: (555) 123-FLOW
Address: 123 Bloom Street, Garden City, GC 12345